General Conditions

In these General Conditions we explain the basic operation of this OnLine Store

PRICES:

The prices of all the articles appear in euros, being able to consult the conversion to any currency through the mail info@skullture.es.

All the prices that appear in this Web are shown in Euros and include VAT (21% value added tax for Spain).

The shipping and handling costs of the orders are charged separately at the end of your purchase.

PAYMENT METHODS:

There are 2 Payment options:

  1. Paypal (+ 5% of expenses)
  2. Credit cards (except American Express)

At the end of your purchase, you will always receive a confirmation by E.MAIL, as well as information on when we are preparing it and a final enclosed invoice when it is going to be sent.

SHIPPING :

The estimated delivery time of your order is between 5 to 10 calendar days. For personalized orders, an indicative term of 10 days will be given from the agreement by the client.

As a general rule, packages in the Decoration category are sent through MRW if they are national and for the rest of the countries the courier company is SEUR. Jewelery and Accessories items are sent by registered mail, with tracking number and delivery without signature in both cases.

Shipping costs include handling and packaging costs, as well as postal expenses.

The expenses generated (D.U.A., etc.) for purchases made by residents outside the Peninsula, the Balearic Islands and the rest of the countries will be borne by the recipient of the product. Skullture does not take charge of taxes, tariffs or office charges specific to each community.

RECEPTION:

The customer will receive the order at the address provided through this page as DELIVERY ADDRESS.

The customer is responsible for the collection of a package not delivered to home or not delivered for absences in it. In these cases, the courier company leaves a notice of collection of the package with which you can withdraw at the corresponding office or be in a new delivery time.

If the package arrives open or damaged the customer can refuse directly or check the merchandise with the messenger in front to accept it, if the merchandise is correct.

RETURNS:

Returns are only allowed for breakage of the item that can be exchanged for the same item or another of the same price.

In case the customer wants an item with a higher amount, he must pay the difference. If you notice any break in your article, you have a period of 24 hours from the moment of receiving the package, to notify the incident by sending an e.mail to info@skullture.store indicating your personal information, contact telephone number, information about the incidence and photos of the broken item. We will contact you as soon as possible to send you the order again.

The broken item will be picked up by our usual courier company, so you will have to pack it without the packaging showing writings, stickers or packing tape.

CONFIDENTIALITY OF DATA:

We inform you that the information you provide will not be transferred under any circumstances without your express authorization. And will be treated within the current regulations on data protection, Organic Law 15/1999, of December 13, Protection of Personal Data. (LOPD) They will be included in a computer file called clients. The function of collecting this data is to be able to prepare a budget, inform them of our services and products of our company. And by signing this form you are expressly accepting the receipt of them, by any means of communication. The consequence of not completing this form properly would be that you would not have access to our services or promotions. The person in charge of said file is LEONARDO MARTÍNEZ GARCÍA with CIF 46237449C, with address for the purposes of notifications at CALLE JACINTO BENAVENTE Nº19 of BENICARLÓ (CASTELLÓN) C.P. 12580 We inform you that your data will not be transferred to any other company or We inform you that your data will be transferred to group companies (specify company name and NIF) You have the right to receive a response to any question, query or clarification that may arise from this form. You have the right to access, opposition, rectification, cancellation of your personal data, by writing, to the above address or by email to info@skullture.es .. All your data will be definitively removed from our database of data for the following reasons: 1st – at your request. 2nd – when they are no longer necessary for the purposes that led to their collection.